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Please read this entire
page before contacting us about Warranty and or Returns.
Limited Warranty Policy
All American Christmas Co. guarantees all of our products to be free of defects
and workmanship for a period of 60 days from the date of shipment. All American
Christmas Co. Assumes no responsibility in any event for payment or incidental
consequential damages, of property. These products may present possible shock or
fire hazard if not installed properly. This warranty is voided for products not
installed according to current local codes and/or the National Electrical Code.
Return Policy
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You must email for return authorization. Products shipped back without
authorization will be held for pickup.
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Products returned through no fault of
All American Christmas Co., will be subject to a 20% restocking charge.
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All
returns must be shipped prepaid and goods must be in unused resalable condition
in the original packaging.
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When products that are returned through
no fault of All American Christmas Co. you must assume
responsibility for shipping the items back to us.
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When a package is returned shipped, we
recommend, using a carrier that will track your package to make sure it
safely gets back to us.
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Absolutely NO RETURNS after 14 days. If damage occurs
during shipping, you must immediately contact the freight carrier directly for
compensation. Again, We cannot be held responsible for damage during shipment!
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Keep all packing material and the box merchandise was shipped in
for inspection; failure to do so will result in a rejected claim by the carrier.
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Exceptions: If we ship a product by error this will be All American Christmas
Co. responsibility to get you the customer the correct items.
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NO RETURNS AFTER
CHRISTMAS !!!
Warranty for Replacement Bulbs & Light Strings
- All filament style bulbs are prone to burning out after a
period of time.
- We will replace or credit your account for bulbs that
burn out ON THEIR OWN if it happens within the Limited
Warranty Policy shown above.
- If a bulb burns out from too much power, improper wiring,
mishandling, etc... we will NOT replace or credit them.
- Our Choice to replace, repair, or
credit items after
they have been returned to us.
Cancelled Order Clause
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